Windows 10 Quick Assist to remotely troubleshoot PC problems
Quick Assist is a remote assistance tool that allows Windows 10 users to receive and give assistance by taking control of a remote computer.
How does Quick Assist Work?
The person giving assistance and who will be taking over control of the computer is called the Helper.
If you are running Windows 10 and the Fall Creators Update is installed, Quick Assist is already installed by default. To start the program, simply click on the Start Button and type Quick Assist into the search field.
When you start Quick Assist, you will be greeted by a prompt asking if you wish to Get assistance or Give assistance.
If you are the Helper you would click on Give assistance and be prompted to login to your Windows account. Once you login, you will be shown a code and how long its good for. This code is used by the person getting assistance, or Host, to make a connection back to you. For the Host, when you click Get assistance you will be prompted to enter a code given to you by the person helping you.
Left: Get Assistance Screen (Host), Right: Give Assistance Screen (Helper)
Once you have followed the steps above the Host will see a final prompt asking if they’d like to share their screen with the Helper. Accept this and the helper will now have access to your machine and control it from their own computer, which is great for troubleshooting. However please make sure the Helper is someone you know or a trustworthy troubleshoot company.
MS Teams
While working from home Microsoft teams keeps all team members connected by making work visible, integrated and accessible.
In order to take advantage of this communication platform that integrates workplace chat, video meetings, file storage, and application – head on over to TopOneUK and book a consultation call or email us via request@topone.uk.
Book your consultation call today and get 10% off.
One Drive
Securely store all your files in one drive for business so you can update and easily share documents, spreadsheets and presentations online with colleagues. Sync files across all your devices and access them from anywhere, at any time, both online and offline.
For more details visit our website: https://topone.uk/
Feel free to call us on 0333 339 2226 or contact us via request@topone.uk
Dynamics 365 DevOps – How to install Solution Packager
Solve your customers problems by CRM
It takes 20 years to build a reputation and 5 minutes to ruin it.
CRM is a way to prevent those 5 minutes from occurring. It is a system that boost sales and customer activities as it is designed to interpret and organize customer data in an effective manner. Through effective arrangement of customer and business processes, CRM allows organisations to grow and reach their full potential.
Introducing TopOneCRM
TopOneCRM is an Information Technology (IT) Company which is delivering entire bespoke CRM and Cloud solutions using modern technologies.
Head on over to TopOne.UK
Without training, they lacked knowledge. Without knowledge, they lacked confidence. Without confidence, they lacked victory.
We make CRM easy
If you’re company goal is not to sell a bag, but to build a relationship of confidence and trust with customers then head over to TopOne.
Customer Relationship Management
“Get closer than ever to your customer. So close that you tell them what they need well before they realize it themselves.”
– Steve Jobs