I understand that there is a lot of considerations which must be taken before GDPR. However are there any changes (good practises) we need to make in Dynamics CRM Online to accommodate GDPR? I am proactively thinking about things like workflows for removing data after retention period etc..
The answer for this question is:
Dynamics CRM does not play nice with delete – use it with care. GDPR best practices can be found here:
https://www.microsoft.com/en-us/TrustCenter/Privacy/gdpr/default.aspx