We usually work on the newest version of Dynamics CRM e.g. Dynamics 365 now. However we still have some clients who use CRM 4.0 . The thing is, some companies didn’t decide to upgrade their CRM system and they still need our support and CRM strategy. We are even surprised how many clients are asking about our help and strategy in upgrading their CRM 4.0 to CRM 2011 or higher.
Recently we were very often asked to highlight the biggest differences / concerns between MS CRM 2011 & 4.0. First of all, there are many differences about syntax/methods between CRM 2011 and CRM 4.0. Please check some of the comparisons on the above image.
However there are more syntax differences between CRM 4 and CRM 2011 at least in:
- data types
- plugins
- workflows
As we promised we try to keep everything simple. However if you need more technical details about it we would recommend you two following articles:
- A Summary Syntax Difference between CRM2011 and CRM4.0 made by Ben Hosking. Ben Hosking did a great job and summarised everything in one post.
- Differences between Dynamics CRM 4.0 and CRM 2011 by Ash